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Provide An Accurate Shipping Address

Customers must provide a complete and accurate shipping address to which the local post office will deliver mail. You may ship to your home, work location or directly to the recipient. If your package is returned for an incomplete or an incorrect address, you must pay for shipping again. The delivery services do not provide refunds for errors in shipping addresses.


If applicable, enter your physical street address on Adress Line 1 and your PO Box on Address Line 2 during Checkout. We use both the U.S. Postal Service and UPS to fulfill orders, depending upon weight, size, destination, etc. UPS requires a specific street address for delivery.


If you are shipping to an apartment, or other multi-tenant building, you must provide the unit number. If packages cannot be delivered to a secure common mail box area, or it is not safe for the delivery personnel to leave it in the common mail box area, ship to your work address or another location.