How do I change or cancel an order I placed?

We move orders quickly through our shipping process. Before requesting a change, check your order status in the My Account section of our web site (yellow tab at top of every page). Select See Orders If your order has been Fullfilled or Billed, no further changes can be made as your order has already left our facility.

If your order is Pending Fulfillment, we may be able to make the change you need, depending upon where your order is within our shipping process. We cannot make changes that require re-work as our procedures are designed to keep orders moving quickly through fulfillment. This is how we keep shipping cost reasonable. Contact Customer Service with your order number and specific change information. We will let you know if it is possible to accommodate your request.