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Frequently Asked Questions
Shopping Online at Wellhaven.com - 3 Easy Steps
How do I know if an item is out of stock?
What forms of payment do you accept?
May I order by phone?
May I order by mail?
Why do I have to enter the code on the back of my credit card?
Does Wellhaven protect my credit card and personal information?
Why do you ask for my telephone number?
How do I change or cancel an order I placed?
What sales tax do I pay with my order?
Do you have a printed catalog?
What is Wellhaven's return policy?
How do I select the right Helpful Gift for my situation?
Gift Wrapping Service Information
USA Shipping Information
Canadian Shipping Information
Global Shipping Information
Guarantees and Manufacturer's Warranties
Volume Purchasing FAQs
Volume Purchasing Overview
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Why must I register to make a purchase?

When you shop at Wellhaven, we provide access to your account online so that you may view your order, including the package tracking number. To provide this service, we require that you create a user-id (your email address) and a password. This enables you to check your order status at any time, contact customer service, review past orders, etc.

Setting up an account via the registration process also enables our Customer Service Department to help you quickly when you contact us. While they cannot see your password, they can help you with questions about your order, including billing and shipping addresses, gift-wrapping service, etc..

We value your privacy and encourage you to review our Privacy Policy. Your personal data is not sold, rented or given to marketers. If you have questions, please contact us.