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Frequently Asked Questions
Shopping at Wellhaven
Are all items eligible for gift wrapping?
Will the packing list reveal the items?
How do I have my purchase gift-wrapped?
May I have gifts wrapped for more than one person in the same order?
How much does the gift-wrapping service cost?
Are there more choices for gift-wrapping style?
Does it take longer to process my order if I choose gift-wrapping?
Will all the items be in one gift box?
Do I have to send gift-wrapped items directly to the recipient?
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I forgot to provide a gift card note when I placed my order. How do I add it?

We will be happy to add the gift card note to your order as long as the order has not been fulfilled. Check your order status by visiting the My Account (yellow tab at the top of every page) section and select See Orders. If the Order Status is marked Fulfilled or Billed, your package has already been shipped. Shipped orders cannot be modified.

If you ordered gift wrap with the items you purchased, but forgot to put a gift card note in the box next to the style you chose, please contact us. In the Subject Line type: “Add gift card note to order # xxxxx” (substitute your order number for the xxxxx). Enter the name of the person who placed the order and the gift card note.

If you did not purchase gift-wrap with your order, but still would like to add a gift message to the packing slip, please follow the same procedure above.